Support & Services

X-Ray Reclaim Services

Recover Product. Reduce Risk. Protect Your Brand.

When contamination is suspected in finished goods, the cost of disposal, downtime, and lost product can be significant. X-ray reclaim services provide a proven solution—allowing manufacturers to inspect, recover, and certify product instead of scrapping entire batches.

Through our trusted partner, X-ray Reclaim, we help customers quickly resolve foreign material concerns and get production back on track.

What is X-Ray Reclaim?

X-ray reclaim is a third-party inspection and recovery process used when finished products are placed on hold due to suspected contamination.

Instead of discarding everything, your product is:

X-ray inspected using advanced detection technology
Separated into good vs. contaminated product
Returned with full documentation and traceability

This allows you to recover sellable product while ensuring safety and compliance.

Why Use X-Ray Reclaim?

Recover Valuable Product

Avoid unnecessary waste—only contaminated items are removed, helping recover significant product value.

Fast Turnaround

Full truckloads can often be processed in less than a day, minimizing downtime.

Turnkey Solution

From logistics to inspection and reporting, the entire process is handled for you.

Reduce Costs

Off-site reclaim eliminates the need for equipment shipping, setup, and internal labor.

Protect Your Brand

Ensure contaminated products never reach customers while maintaining compliance with food safety standards.

Advanced Detection Capabilities

Modern X-ray reclaim systems can detect a wide range of foreign materials, including:

Metal (including very small fragments)
Glass and stone
Bone
Dense plastics and rubber
Product defects (missing components, fill issues, clumping)

Flexible Service Options

Off-Site Reclaim Facility

15,000 sq. ft. dedicated inspection facility in Bolton, Ontario
Ideal for large volumes or urgent rework situations
Secure handling and full-service processing

On-Site Reclaim Services

Mobile inspection systems brought directly to your facility
Short-term or extended support depending on your needs

Rental & Validation Programs

Temporary equipment rentals
Product validation to strengthen QA programs

Industries Supported

X-ray reclaim is widely used across:

Bakery & snack foods
Meat, poultry & seafood
Dairy & prepared meals
Beverage & packaged goods

How the Process Works

1. Ship or Deploy

Send suspect product to an off-site facility or schedule on-site inspection at your plant.

2. Testing & Validation

Products are tested to confirm detection capability for the specific contaminant.

3. Inspection & Separation

Advanced X-ray systems inspect each unit and isolate contaminated items.

4. Reporting & Traceability

Detailed reports include:

Inspection summaries
X-ray images of each product
Statistical analysis and traceability data

When Should You Use X-Ray Reclaim?

Consider reclaim services when:

A foreign material incident is suspected
Product is placed on hold or rejected
A recall risk needs to be mitigated
You want to recover product instead of scrapping it

A Smarter Approach to Product Recovery

X-ray reclaim turns a potential loss into a controlled, data-driven recovery process—helping you:

Save money
Reduce waste
Maintain compliance
Protect your reputation

Get Support

Reliant Packaging Machinery can help coordinate X-ray reclaim services and guide you through the process.

Have a product on hold? Let's evaluate your options.

Request Assistance

Manufacturer Support

Contact manufacturer support directly for technical assistance, parts ordering, and service requests.

SWS

Service: 877-717-9727

Parts: 877-717-9727

Newman Labelling

Service: 800-985-9322

Parts: 800-985-9322